CSM Systems AG is dedicated to safeguarding our customers’ privacy and improving our technology to ensure you get the safest and most powerful experience on our website. This privacy statement covers the CSM Systems AG website, as well as the collection and usage of your data. By using our website, you agree to these practices as detailed below.

Personal Information Collection

CSM Systems AG compiles personal information, including your name, home or work address, email address or telephone number. We also collect other demographic information that is anonymous, such as gender, age, zip code, interests, favorites and preferences. Information pertaining to your computer hardware and software may also be automatically gathered by CSM Systems AG, including browser type, IP address, access times, referring site address and domain names. We use this information to provide our services, as well as to maintain the quality of our services and generate general statistics relating to the use of the CSM Systems AG website.

It is important to note directly disclosing identifiable information or other sensitive information through the CSM Systems AG public message boards, other parties may collect and use the information. CSM Systems AG does not read any private online communications that may take place through our site. However, we encourage you to read through the privacy statements on any website you link to from our site to verify how they use, share and collect information. CSM Systems AG bears no responsibility for these privacy statements or any content you may find on websites outside the CSM Systems AG website or our subsidiaries.

Personal Information Use

CSM Systems AG gathers and uses personal information in order to run our website and provide the requested services. CSM Systems AG may also use any personal information to recommend additional products and services we and our affiliates offer. We may also reach out to you to complete surveys to understand customer opinions regarding our existing services or prospective new services we are considering.

At CSM Systems AG, we will not rent, lease or sell any of our customer lists to third parties. We may occasionally reach out to customers at the request of our business partners when their products or services may be of interest. In these instances, your identifying information, such as name, telephone number, address or email, is not communicated to the third party. CSM Systems AG may also share data with partners we trust to assist with statistical analytics, sending emails or mailings, providing support or arranging deliveries. These third parties are restricted from using your personal information in any way other than to provide the CSM Systems AG services you have ordered and are required to guard the privacy of this information.

CSM Systems AG will not disclose or use sensitive information, such as religion, race or political affiliation, without your full consent.

CSM Systems AG tracks website and page visitors by our customers within our domain in order to evaluate the popularity of our products or services. We use this data to offer custom content, including advertisements, within CSM Systems AG, based on customer behavior that indicates interest in particular areas of our website.

CSM Systems AG will provide personally identifying information, without notice, if required by law or based in good faith belief that disclosing the information is necessary in order to (a) comply with a legal process served to CSM Systems AG or our website; (b) defend and protect the rights of our property; and (c) act to protect the safety of users of CSM Systems AG or the general public.


The CSM Systems AG utilizes cookies to ensure a personalized experience for all users. These cookies are text files placed on your hard drive by our website server. Cookies can’t be used to administer viruses or run any programs. They are unique to you and are only utilized to read the server in our domain.

The primary purpose of using cookies is to save time and offer added convenience when visiting a website. The cookie informs the website you are returning to that particular page. For example, if you make any personalization to the CSM Systems AG website or register for our website or services, the cookie will recall this information each time you visit. This makes the entire process easier by storing shipping address, billing address and more. When you visit a CSM Systems AG website, your information is automatically retrieved so you can easily use features customized to your preferences.

At the time of your visit, you are free to accept or decline the use of cookies. However, most browsers will automatically accept the cookies. To prevent their use, modify your browser settings to automatically decline cookies. If you choose to reject the use of cookies, you may not fully experience all of the interactive services CSM Systems AG has to offer.

Security for Your Personal Information

CSM Systems AG protects your information from any unauthorized use, disclosure or access. We secure your personal information on our computer services, which are kept in a secure, controlled environment to prevent unauthorized access. Any time personal information like your credit card number must be sent to another website, we ensure its protection through encryption, such as Secure Socket Layer (SSL) protocol.

Changes to the Privacy Statement

CSM Systems AG may update this Privacy Statement periodically to better reflect our company policies and based on customer feedback. We encourage you to review this statement often to ensure you are informed regarding the protection of your data by CSM Systems AG.

Contact Us

CSM Systems AG encourages you to contact us with your comments regarding this Privacy Statement. If you find we have not held to these policies, contact CSM Systems AG. We will make every reasonable effort to evaluate and resolve the issue in a timely manner.